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Basic Support Option (free):

Free 30 days installation support

Free 60 days electronic (include your product serial number)
Problem submission form
Customer Assurance Plan (extra):

Basic free support option
Free product upgrade
Free telephone, fax and email support
Problem Submission Form:
Product Serial Number:
Product Name:
Product Version:
Contact Name:
Company Name:
Phone Number:
Fax Number:
Email Address:
Operating Environment:

Client OS: Window/95/98    Window/NT/2000
Server NOS: Standalone   Window/95/98 Peer-to-Peer
Window/NT   IntranetWare4.11
CPU: PentiumII   PentiumIII   PentiumIV
RAM: 32mb 64mb more
Hard Disk Drive: Installed  GB    Free Space  GB
Screen ID:(e.g.CO1E1)  
Describe your problem in detail:
Or send your Email to us: